Residential Lettings Consultant

Title: Residential Lettings Consultant
Reporting to: Lettings Director
Accountable to: Managing Director
Hours: Monday – Friday 8.45 – 5.30, Saturday 8.45 – 2pm on a rota basis, full day off in lieu of the following week when Saturday worked (full time hours).
Part-time hours to be considered as whole days and Saturdays on a rota basis are classed as additional hours

Full clean driving licence required

The Role

To be responsible for all aspects of letting a property, preparing a property for the rental market, and securing a tenancy. To conduct viewings via Facebook Live and adhere to the current legislation required. Ensuring all administrative duties are completed and to ensure ongoing tenancies are managed satisfactorily.

Key responsibilities/tasks

• Coordination of all new tenancies
• To prepare all new properties for marketing, produce professional marketing material and matching properties with applicants
• Responsible for updating landlords during the marketing and securing a tenant process
• Ensuring all landlord feedback is delivered and constant review of rental figures
• To answer telephone and email enquiries
• To maintain a high-quality service to our clients
• Carrying out viewings, both virtually and in-person
• ‘Check-in’ tenants at the start of the tenancy
• Co-ordinating maintenance issues via our bespoke software
• Day to day ongoing management of tenancies
•
Benefits

• Pension scheme
• Performance related bonus scheme (whole team)
• Wellbeing programme
• Full training and support towards gaining recognised Industry qualification